Complaints, feedback and enquiries form

Complaints, feedback and enquiries form

How can we help you today?

I would like to: *

Submit feedbackMake a complaintMake a general enquiry

Feedback is an opinion, comment or expression of interest or concern about the SACE Board’s services, employees or its handling of a complaint and you are not seeking a response from the SACE Board. Feedback could include how SACE Board helped you solve a problem, how we provided customer service, how we presented or recorded information or how we delivered our services. SACE Board welcomes positive and negative feedback.

A Complaint is an expression of dissatisfaction made about the SACE Board and you would like it resolved. If you have been unhappy with our service, would like us to review the experience you have had and respond, please submit a complaint.

If your matter is assessment related, connected to potential departures from SACE assessment policies and procedures that might jeopardise a students achievement in the SACE, you can lodge a grievance directly with the SACE Board Chief Executive. Further information is available via Grievances, appeals, and investigations.

A General Enquiry involves requesting information or assistance.

I would like to provide:

A complimentGeneral feedback

Note if you are raising a matter as a public officer concerning the SACE Board, advice is available from SACE Board Responsible Officers, Commissioner for Public Sector Employment and Office for Public Integrity as per the SACE Board Public Interest Disclosure Procedure.

Do you wish to make a complaint or provide feedback anonymously? Please note that by selecting that you wish to remain anonymous, SACE Board will not be able to advise you of the outcome of your complaint or enquiries.

YesNo

Please provide your contact details

First Name

Last Name

Street address

City

State / Province

Postcode

Country

School

Email address

Phone

How would you prefer us to contact you?

PhoneEmailPost

Other (please specify)

Do you require assistance providing this feedback or making this complaint or enquiry? *

YesNo

Please provide further details on how we can assist you.

What would you like to tell us? *(Please tell us what has happened, including any relevant facts, dates and times)

What would you like to see happen to resolve your complaint?

Additional information

Is a response required?

YesNo

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